Licensing Terms & Conditions

CMSS™ CURES Licensing | Re-Licensing Terms & Conditions

This Licensing Agreement (“Agreement”) is made and entered into by and between Kristin Hagen, LLC, a California  non-profit  corporation,  with  its principal office located at 333 City Blvd. West, Suite 1700, Orange, CA 92868 and having the address of (“Licensee”). This Agreement is effective as of the date Licensee completes first payment to KRISTIN HAGEN, LLC (“Purchase Date”). KRISTIN HAGEN, LLC and Licensee are collectively referred to in this  Agreement as the “Parties” and each individually as a “Party.” Notice to the Parties shall be given at the above addresses.

  1. GRANT OF LICENSE(S).. Upon Licensees acceptance of this Agreement, and  upon KRISTIN HAGEN, LLC determination that Licensee or Licensee's employee(s) or contractor(s) have (1) satisfied KRISTIN HAGEN, LLC initial Licensing requirements, (2) submitted a properly completed Licensing application and, when applicable, Re-Licensing application (collectively, “Application”), (3) satisfied the initial Licensing period requirements and, when applicable, continuing medical education requirements, and (4) paid the annual Licensing fee (collectively, the “Licensing and License Standards”), KRISTIN HAGEN, LLC will issue 12-month Licensing and Licensure credentials confirming that Licensee's certified individuals have satisfied the KRISTIN HAGEN, LLC requirements for Licensing (“Licensing”), and grants to  the  Licensee (and/or to Licensee's  employee(s)  or  contractor(s))  a  limited,  12-month  licensed  personnel credential, non-transferable, non-sub licensable, royalty-free, non-exclusive, revocable license (“License”) to use the KRISTIN HAGEN, LLC Materials (as defined below) solely in connection with the provision of satisfying medical scribe Licensing, Licensure, regulatory adherence and compliance, and  essential  job  duties and  services performed in the United States and its territories and possessions in relation to the  federally issued and compliance certifications) and
  1. LICENSING FEES. Licensee will pay to KRISTIN HAGEN, LLC either the amount due as stated in the initial purchase Licensee's Licensing package the amount of $_suggested listed retail value for annual licensing; and suggested listed retail value for relicensing fees, and all other fees or dues pertaining to re- licensing requirements, and/or other services and products qualified Licensees obtain from KRISTIN HAGEN, LLC (“Licensing Fee”). The initial Licensing/Licensure Fee is due immediately, and a Re-Licensing/Licensure fee is paid annually every 12 months. Fees must be paid by the scheduled anniversary due date or individuals individually licensed account will lapse and the individual will be required to retake the MSCAT™ Licensing Examination to relicense themselves. The annual fee requirement represents the minimum paid annual fee dues required to own, operate, and utilized licensed clinical  CMSS™ credentials. Licensing and Relicensing fees are due annually on the anniversary date from the twelve (12) months date of purchase. CMSS™ CURES Licenses have a zero ($0.00) cash value. CMSS™ CURES Licenses are non-refundable and non-transferable and issued for the individual user only.

Automatic   Re-Licensing/Licensure   Fee:  Unless terminated as provided herein, Licensee's Licensing  shall  renew  automatically  on  an  annual  basis  beginning  twelve  (12)  months  after   the purchase   date, on  the anniversary purchase date.    Licensee authorizes Kristin Hagen, LLC, to charge the annual  membership  Re-Licensing  Fee  to  Licensee's  credit  card   on   file.   Licenses are subject to change based on MSRP (Manufacturing Standard Retail Price) posted on the store website.  It is the individuals sole responsibility to maintain compliance, licensure, credentialing, and licensing privileges, maintaining all associated compliance fees in meeting federal regulatory guidelines and requirements in meeting audit attestations and appropriately licensed to carry out the individuals assignments associated with CMSS™ clinical credentials and licenses.

  1. CREDIT CARD AUTHORIZATION. Licensee agrees and gives express written consent to KRISTIN HAGEN, LLC to charge all Licensing Fees (including Re-Licensing Licensure Fees) to the credit card, alternate credit card or any other credit card number Licensee provides, verbal, electronic, or written, to KRISTIN HAGEN, LLC. Licensee, and/or Licensee's representative (i.e., administrator, manager, employer, etc.) who signs this Agreement, specifically represents to KRISTIN HAGEN, LLC that Licensee has the ability to authorize charges to the credit card numbers provided by Licensee to KRISTIN HAGEN, LLC. Licensee will indemnify KRISTIN HAGEN, LLC for any costs it may incur as a result of Licensee's unauthorized credit card use. If KRISTIN HAGEN, LLC provides Licensee with notice that Licensee's credit card will not process any fees due pursuant to this Agreement, Licensee will immediately provide KRISTIN HAGEN, LLC with an alternate working credit card number or valid method of payment, written or verbal, prior to lapse in Licensing and Licensure. Upon immediate notification or access to website login, or limited access, Licensee will immediately bring Licensing and/  or Re-Licensing credential Licensure back into compliance. A valid credit card and a second form of payment guarantee must be on file at ALL times.
  1. KRISTIN HAGEN, LLC POLICIES AND PROCEDURES. KRISTIN HAGEN, LLC provides policies and procedures applicable to Licensee on its website, or by logging  into  the  Licensee's  account  through  the website ( may additionally login and access Order History and Order Receipts, in addition to Administration compliance, using Licensee's Username and Password or Clinical Management Login privileges. KRISTIN HAGEN, LLC reserves the right to update its policies and procedures periodically. It is the Licensee's responsibility to remain informed and familiar with KRISTIN HAGEN, LLC policies and procedures during the term of Licensing and Licensure and this Agreement. Licensee agrees to comply with all rules and requirements stated in the KRISTIN HAGEN, LLC policies and procedures.
  1. LICENSING RIGHTS & RESPONSIBILITIES. KRISTIN HAGEN, LLC grants the Licensee a limited, non- exclusive, non-transferable right,  during  the  term  of  this  Agreement,  to  use  the  education, Licensing, individually licensed twelve (12) month issued credential, informational, marketing and other KRISTIN HAGEN, LLC  intellectual   property   and  website  materials  and  tools  that  include,  but  are  not  limited to, Licensing, credentialing, Licensure, compliance, Licensing packages, training  materials  and continuing education training and courses,  Licensing  resources,  and  materials,  downloadable webpage, electronic account, logos, trademarks, copyrighted materials,  and  Licensing  designation (when approved by KRISTIN HAGEN, LLC) for the sole purpose of  establishing  and  maintaining Licensee's Licensing in KRISTIN HAGEN, LLC. Licensee may not share, transfer or distribute the KRISTIN HAGEN, LLC materials other than in the course of maintaining Licensee's Licensing and Licensing of Licensee and Licensee's employees. Licensee may only use the KRISTIN HAGEN, LLC Materials during the term of this Agreement and may not use the KRISTIN HAGEN, LLC Materials or any Licensing issued by KRISTIN HAGEN, LLC for the benefit of another service, educational institution, including any other individual, entity, educational institutions, personal business, medical specialty societies or professional association, or any other individually protected means. Any unauthorized or unacceptable use of KRISTIN HAGEN, LLC Materials will result in a revocation of Licensee's limited rights to the use of the KRISTIN HAGEN, LLC Materials. Use of KRISTIN HAGEN, LLC Materials or any KRISTIN HAGEN, LLC Licensing or Licensure following relinquishment, expiration, revocation, or  termination  of Licensee's  license hereunder constitutes infringement of KRISTIN HAGEN, LLC rights, and KRISTIN HAGEN, LLC is then entitled to pursue all legal and equitable remedies for such infringement. The limited license terminates automatically upon termination of Licensee's Licensing and no access to, use of or sharing of the KRISTIN HAGEN, LLC Materials is permitted after such termination. Licensee agrees to indemnify KRISTIN HAGEN, LLC and hold KRISTIN HAGEN, LLC harmless from any damages KRISTIN HAGEN, LLC may suffer as a result of Licensee's Licensure violation of the terms of this limited license, and further agrees that each instance of misuse of the KRISTIN HAGEN, LLC Materials in violation of the terms of this limited license shall entitle KRISTIN HAGEN, LLC to recover $25,000 or KRISTIN HAGEN, LLC actual damages, whichever is greater.
  1. OWNERSHIP OF INTELLECTUAL PROPERTY. Kristin Hagen, LLC is the sole and exclusive owner of all intellectual property created, past, present, and future material created of similar and/or differing in nature. Kristin Hagen, LLC, ownership of the intellectual property is regardless of whether it is used by its licensors, regardless of whether any licensee (including Licensee) contributed to the creation or content  of  such  intellectual  property  and  regardless  of  whether such intellectual property is protected by a registered copyright or trademark, by trade secret, by confidentiality or  any other means of protection. Licensee agrees to use his/her best efforts to protect    the intellectual property of Kristin Hagen, LLC, for the benefit of  all its licensees. Licensee will notify Kristin Hagen, LLC, promptly if Licensee is aware of or suspects any infringement of KRISTIN HAGEN, LLC intellectual property by any individual or entity, although Licensee will not be required to prosecute or defend infringement claims on behalf of Kristin Hagen, LLC. Licensee agrees that any work product contributed by Licensee to Kristin Hagen, LLC will constitute  a transfer  of ownership of such content or material to Kristin Hagen, LLC  and Licensee further agrees that he/she will not contribute any work product to KRISTIN HAGEN, LLC that is not owned  by  Licensee  is  responsible  to KRISTIN HAGEN, LLC for any damages or expenses suffered by KRISTIN HAGEN, LLC  as a result of Licensee's actions that breach the intellectual property rights of KRISTIN HAGEN, LLC or any third    KRISTIN HAGEN, LLC retains the right to delete Licensee's account and account information immediately, or upon the termination of Licensee's Licensing issuance, and at the discretion of KRISTIN HAGEN, LLC forfeiting compliance and coverage issuance of the issued CMSS™ license(s) and/or account(s) and issued, maintained and managed compliance, liability, and/or governing practice material(s).
  1. LIMITATION OF LIABILITY. Licensee agrees that KRISTIN HAGEN, LLC, is not responsible to Licensee or any other party for any liability whatsoever (including negligence) with respect to any loss or damage, including special, indirect or consequential loss or damage, such as loss of revenue, unavailability of systems or loss of data, resulting from the Licensee's Licensing in KRISTIN HAGEN, LLC and the use of KRISTIN HAGEN, LLC tools, products, services, or certifications and licensures. In no event shall KRISTIN HAGEN, LLC be liable  to Licensee for any amounts in excess of the total amount paid by Licensee to KRISTIN HAGEN, LLC for any service, product, or Licensing with the preceding twelve (12) months. The parties agree on this limitation in recognition of the fact that the calculation of any actual damages would be exceedingly difficult and subject to speculation and possible abuse and that the foregoing compromises benefit to both Parties equally. KRISTIN HAGEN, LLC content, services, products and certifications do not constitute medical,  legal,  financial, regulatory or any other type of advice to Licensee or Licensee's employees or contractors and KRISTIN HAGEN, LLC has no liability, professional or otherwise, to Licensee or Licensee's employees or contractors as a result of such content, services, products and certifications. Licensee is solely  responsible for Licensee's compliance with all medical, legal, financial, insurance and all other types of requirements pertaining to Licensee's business or


  1. WAIVER AND RELEASE. In consideration for KRISTIN HAGEN, LLC, processing Licensee's application  and/or providing any  consideration  to  Licensee, Licensee hereby  indemnifies  and  forever  waives  and  releases  KRISTIN HAGEN, LLC,  its  governance,  directors,   officers,   employees,   volunteers,  representatives,  agents,   “Released  Parties,”  and  individually,  a  “Released  Party”)  from   any and all actions, claims, and demands, of any kind whatsoever, arising out of or  relating  to  this  Agreement and KRISTIN HAGEN, LLC involvement with Licensee (collectively, “Released Claims”), except to the extent that the Released Claims are based upon the willful misconduct or  gross  negligence  of  the person or entity against whom it was raised. To the extent applicable,  and  particularly  if  Licensee resides in California, Licensee expressly waives any benefits that California Civil Code section 1542 or  any other laws, legal decisions and/or legal principles of similar effect might provide to Licensee (or Licensee's employee(s) or contractor(s)) now or in the future, and agrees that the releases provided  above extend to all claims, whether or not claimed or suspected by Licensee, subject to the representations and warranties provided by the parties herein. California Civil Code section 1542 (to  the  extent  such  section is applicable) reads as follows:


Licensee represents and certifies that Licensee has read the provisions of  California  Civil  Code  section 1542. Licensee further acknowledges  and  agrees  that this waiver of rights under California  Civil Code section 1542 has been separately bargained for and is an essential and material term of this Agreement, and, without such waiver, this Agreement would not have been entered into. Licensee understands that the facts with respect to which this Agreement is created may hereafter prove to be different from the facts as Licensee now knows them or believes them to be, and Licensee hereby accepts and assumes the risk thereof and agree that this Agreement shall be and shall remain, in all respects, effective and not subject to termination or rescission by reason of any such difference in    facts. Licensee understands and acknowledges the significance and consequence of such specific waiver of unknown claims and hereby assumes full responsibility for any injuries, damages, losses or liabilities that Licensee may hereinafter incur or discover from the waiver of these unknown claims.

  1. TERMINATION OF LICENSING/LICENSURE. Termination of Licensing and/or Licensure for any reason, including non-payment of Licensing and/or Re-Licensing Fees, does not relieve Licensee of the obligation to pay all Licensing and/or Re-Licensing Fees and other amounts owed to KRISTIN HAGEN, LLC. These are recoverable and collected debts owed to KRISTIN HAGEN, LLC, and KRISTIN HAGEN, LLC will seek full legal collection and agencies to assist with assets owed, including all recoverable debts and licenses and/or licensing fees owed to the organization, either past or present, in which services are, or were rendered and due, provided, produced, and/or reproduced to offer the individual license holder(s) and/or entities the aforementioned goods and services entities and/or individual(s) Any debts owed to KRISTIN HAGEN, LLC will be at attempted ongoing until debts owed to the organizations are brought current and in compliance. Licenses will be at risk for immediate suspension of the CMSS™ CURES License, which will not forfeit the annual cost incurred, and recurring, unless proper written notification has been submitted and received through each individuals written license lapse attestation is on file allowing 30-60 day proper notice. Individuals will be required to retake the MSCAT™ Licensing Examination upon any license lapse. All material is original and protected individually by trademarks, copyrights, and other intellectual property rights, which are nonreproducible. All terminated licensees and those who are deficient in debts agree to immediately cease and discontinue using any and all parts of the KRISTIN HAGEN, LLC materials , written or issued, including and up to CMSS™ CURES Licenses, acknowledging the KRISTIN HAGEN, LLC is the rightful owner, and in general, has been issued the professional and legal rights to practice CMSS™ clinical license privileges. CMSS™ CURES Licensee further agrees to cease, return, and/or destroy any and all forms of KRISTIN HAGEN, LLC Materials, issued, or written, produced by, printed, downloaded, charted, and/or other accessed material, past or present.
  1. MEDIATION AND ARBITRATION. Disputes between the Licensee and KRISTIN HAGEN, LLC not resolved   by direct discussion shall be submitted to mediation pursuant to the Commercial Arbitration Rules of    the American Arbitration Association (AAA). The Parties shall select the mediator within fifteen (15)   days of the request for mediation. Engaging in mediation is a condition precedent to any form of binding dispute resolution. If neither direct discussions nor mediation successfully resolves the dispute, and if the Parties do not mutually agree otherwise in writing, then the Parties shall submit the matter to binding arbitration to be conducted before one arbitrator.  All claims, disputes and matters in question arising   out of, or relating to, this Agreement shall be decided by arbitration in accordance with the Commercial Arbitration Rules of the AAA then in effect. All claims and proceedings shall remain confidential. This agreement to arbitrate shall be specifically enforceable under the Federal Arbitration Act. An award entered in an arbitration proceeding shall be final, and judgment may be entered upon it in accordance with applicable law  in  any  court  having    costs of any binding dispute resolution procedures and reasonable attorneys’ fees shall be borne by the non-prevailing Party, as determined by the arbitrator, up to an amount that shall not exceed $10,000, and the Parties shall share equally the full amount of the arbitrators’ and AAA’s administrative fees of arbitration. All mediation, arbitration and litigation proceedings shall be held in Orange County, California. Neither Party may commence arbitration if the claim or cause of action would be barred by the applicable statute of limitations had the claim or cause of action been filed in a state or federal court. An award entered in an arbitration proceeding pursuant to this Agreement shall be final and binding upon the Parties, and judgment may be entered upon an award in any court having  jurisdiction.  LICENSEE AND/OR ENTITIES  HEREBY VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT WHICH IT MAY HAVE TO A TRIAL BY JURY WITH RESPECT TO ANY PROCEEDING, LITIGATION, OR COUNTERCLAIM BASED ON, OR ARISING OUT OF, UNDER, OR IN CONNECTION WITH THIS AGREEMENT.
  1. MISCELLANEOUS. This Agreement is personal to Licensee and Licensee shall not assign, transfer or share any of Licensee's rights and obligations under this Agreement without the express written consent of KRISTIN HAGEN, LLC. “KRISTIN HAGEN, LLC” is defined for purposes of this Agreement to include  American  College of Medical Scribe Specialists, Inc. as well as the KRISTIN HAGEN, LLC Board. This Agreement shall be binding upon and inure to the benefit of the parties hereto  and  their  permitted  successors  and Except as expressly provided otherwise herein, all notices to KRISTIN HAGEN, LLC must be in writing, delivered via overnight, courier, or certified  mail,  return  receipt  requested,  to  KRISTIN HAGEN, LLC  at  its  address contained at the beginning of this Agreement (or as otherwise  later  communicated  to  Licensee). All notices to Licensee will be delivered to the mailing address or e-mail address  that  Licensee has provided to KRISTIN HAGEN, LLC or that is associated with Licensee's name in KRISTIN HAGEN, LLC account records. Neither Party is the agent, partner, joint venturer, trustee, nor legal representative of the other, nor does either have any authority to act for or incur any obligations on behalf of or in the name of the other. Sections 7, 8, 9, 10 and 11 above shall survive the termination or expiration of this Agreement.   This Agreement shall be governed by and interpreted under the laws of the State of California. The  waiver of any rights or failure to exercise any remedy shall not operate or be construed as a continuing waiver of same or of any other rights or remedies provided in this Agreement. If any term, covenant or condition  of  this  Agreement  or  the  application  thereof   to   any   party   or circumstance   shall,  to   any extent, be held to be invalid or unenforceable, then the remainder of this Agreement, or  the application of such term, covenant or condition to parties or circumstances other than those as  to  which  it is held invalid or unenforceable,  shall  not  be  affected  thereby  and  each  term,  covenant  or condition of this Agreement shall be valid and be enforced to the fullest extent permitted by law. This Agreement sets forth the entire agreement between the parties with regard to the subject matter  discussed  herein  and  supersedes  and  terminates  all  prior  agreements  and  understandings  between the parties pertaining to the subject matter discussed herein. No subsequent alteration, amendment, change or addition to this Agreement shall be binding upon the parties hereto  unless reduced to writing and signed by both parties. By signing below, the undersigned, on behalf of the Licensee, represents  and  warrants  that  the  undersigned  has  read  and  understands  all  of  the  terms contained in this Agreement and that  the  undersigned has full authority to bind Licensee as a  party to this Agreement.